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dont knock a good product if you dont contact tech support. As you can see from my photos i uploaded I need not write alot, i only would like to say; If you get a defect then call Q-See they will send out a call tag and send a new product right back. See photos here http://www.amazon.com/gp/customer-media/product-gallery/B000B85AGU/ref=cm_ciu_pdp_images_all
Highly recommend. And I hadn't planned on using the night vision but I'm capable of seeing the entire area in nearly pitch black. I got this camera to help observe a blind spot in my backyard, particularly for when the nephews come over. Not only does it have a pretty good image but also has audio. I'm very satisfied with the quality and features of this camera and it's very accessible price.
the night vision is awesome you can see in complete darkness. very happy with this product I have resived my camera and it is really small then you see in the picture and it is pertty heavy but good video\picture. the packaging was good.
I'll just return this camera to the trash can where it belongs and get another Swann. I sent my daughter outside to shine a flashlight at the camera to make sure it was still working and sure enough, I could see a small white dot and nothing else. I could barely see anything compared to my other three Swann cameras that still had a bright, clear image. I finally got a human through the switchboard and was told they would put me right through to returns. I thought I'd try the competition and see how they work.
Then I got a voicemail. By nightfall I only had a black screen. Right out of the box it had a red tint over half of the screen. I just purchased this Q-See nightvision camera as a replacement for a Swann unit that stopped working. I thought I could live with that as long as the image was fairly clear but by dusk I noticed something wrong.
I tried calling Q-See's customer service and their automated customer service disconnected me after three fifteen minute waits.
I was really amazed at the clear night vision, my other two cameras are very grainy at night. No complains for the price paid. The further back that you can mount these cameras lets you have a wider field of view. I purchased this camera for the front of my house to work with two others.Small and solid, pretty good picture during the day and at night it has a very clear (NOT GRAINY) black and white night vision. So far this is the best camera I have purchased. This camera was mounted on one corner of the house and watches the cars parked in front on the street, I can see 3-4 cars parked end to end, another looks down on the front door, and the last one is on the opposite corner of the house looking at the drive way.
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